Frequently Asked Questions

How does the order process work?

The order process words by choosing your desired product(s), adding them to your cart, and using our simple one page checkout page!

How does the shipping process work?

The shipping process starts immediately after you purchase your product(s)! First, you’ll receive an order confirmation email (receipt) that is acknowledging your order and its immediately sent to our fulfillment center for processing. Second, you’ll receive another email 2-3 days after your order stating that the order is complete (processed by our fulfillment center), and getting ready to be shipped. In this email you will also be receiving your tracking information to know exactly where your product(s) are. Third, and Finally, you can track your order, and depending on what shipping option you chose, your item(s) can be with you in as little as 2-3 days after confirmation!

Some of the products have two different designs for a single model image – what design am I actually getting?

Some of our products have two different designs for a single model image because that product is reversible! You are getting both designs!

Where do you ship to?

We currently ship to all regions within the United States, but are looking into providing options for visitors outside of the United States.

Why do my items take a few days to be shipped out?

Your items are carefully inspected for quality control before leaving the fulfillment center, so that you get the best quality product! We take the extra time to make sure your product(s) are exactly as described on our website, so that you are 110% happy with the quality.

Where are these products made?

Our products are made in the United States!

Where are these products shipped from?

Our products are shipped directly from our fulfillment center in Charlotte, North Carolina!

What shipping options do you provide?

We offer almost every available shipping option out there! We’ve gone the extra mile to work with the main shipping integrations at USPS, DHS, and others to bring you most cost effective, and fast solutions.